In business (and in life), don’t put the blame on others. Keep to this principle and all will be well. As Mr Miyagi said in the ‘Karate Kid’, “There are no bad students, just bad teachers!”, meaning that if a colleague, client, supplier gets it wrong, was it in fact your fault for not communicating your needs more clearly. Was it not your fault that you left it too late. Was it not your fault….and so on and so on. Take each ‘fault’ (I prefer the word variation) and try to analyse what happened and try and get to the root cause of the situation (yes, I am a quality guy). It is far too easy just to blame someone else, and hey, they may have contributed to or escalated a variation, but at the end of the day was it not you that could have done something different to mitigate the variation. And if you keep that attitude, and you will still make mistakes, still cause variation but you take the steps to stop them recurring, then haven’t you taken the responsibility to make things better?
On the flip side do not take on all blame and responsibility, especially for those situations out of your control. Shit does happen and there are things that no matter what you do, could have done, will do, etc, the circumstance just won’t change. Don’t beat yourself up. Just don’t blame and get on with the next situation.
previous blogs;
http://johnmasonstuff.blogspot.com/
http://john-mason-stuff.blogspot.com/
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