Monday, 3 September 2012

Quality Manuals in General

When considering the structure of your quality management system, you need to be aware of the platforms and the environments within which the resultant documentation will be presented to the end user to read (and that is a whole host of blogs in itself).  From there, you get to choose whether to structure the system into manuals, discreet files, departmental portals, etc, etc.  I have blogged before about manuals and what the definition of them are.  But now is the time to decide on what is the best fit for you. 

Is it on an intranet, internet, dare I say cloud, a protected drive or directory on a LAN?  Is it in hard copy and yes, there are still cases for quality management systems to be in hard copy, And so the questions of structure goes on.

It comes down to organisational, cultural, personal choices for both the end user and the administrator as to what structure is best suited for readability, control management, version management, navigation, etc.

Do you have single documents, as single electronic files or do you aggregate all documents, including forms into a single file, structured as a manual.  And yes, you guessed it, it doesn't matter. 
Each choice or option comes with its own pros and cons.  Each requires subtle differences in document controls, version controls and the physically of making sure hard copies are updated and available. 

Just remember, that a consistent approach is more advantageous (but not mandatory) and that if there are exceptions to your rules, define them, document them.

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