Human Resources

Here is the cut and paste from the standard;
6.2 Human resources
6.2.1 General
Personnel performing work affecting product quality are competent on the basis of appropriate education, training, skills and experience.
6.2.2 Competence, awareness and training
The company will; a) determine the necessary competence for personnel performing work affecting product quality, b) provide training or take other actions to satisfy these needs, c) evaluate the effectiveness of the actions taken, d) ensure that its personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of the quality objectives, and e) maintain appropriate records of education, training, skills and experience.

On reflection, this stuff is pretty self-evident, especially 6.2.1.  No?  Just break them down into their components and develop something to fit your company organisational and structural parameters.  Don’t invent stuff here.  If you training need identification is adhoc, then let it be.  Don’t invent a performance appraisal system if there is no need or more importantly, no desire.  So, over the next few blogs I will address 6.2.2 in more detail and provide some tips on creating evidence for you qms certifications.

previous blogs;
http://johnmasonstuff.blogspot.com/
http://john-mason-stuff.blogspot.com/