Management review

Management review is one of the most simplest of requirements in a quality management system.  The standard has its own clause.  The standard defines the inputs and outputs.  The standard then leaves it up to the organisation to define who, when, where and what format.  Just be careful.  Some certification service providers have some preconceived ideas.  If you have already chosen one, ask them their expectations.  Don’t ask what to do, just be aware.

Although the standard does not require a procedure, I always write on.  It should no more than a page in length and should focus on; who attends, the minimum attendance, the frequency (no longer than annual is the expectation), define the use of a checklist, a standing agenda, the minutes, reports, attachments, and responsibilities.  Try and externalise the data submissions / review before a meeting occurs so as to minimise the time needed.  Try and combine with other meetings, so long as they are relevant / complimentary.

Generate the minutes on the same day if possible.  Always include reference to and or actual tabled documents.  Always have an action list / summary and ensure that they are assigned to people with deadlines.

The rest is purely good meeting / governance best practices and your reviews will ensure the effectiveness of your quality management system is constructive.

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