During the design process for a quality management system, I like to know who the certification body is going to be, and if possible, who the proposed auditor will be. Why? Well, like it or not there are some CBs, and some auditors who have preconceived ideas about systems and structure. And during the design phase, there are some structural issues that really don’t matter what you do, so why not ask your CB or friendly auditor what their expectations are and design accordingly. Just remember, that they are not allowed to ‘consult’ and will be quite reticent to give you any structure or direction. Similarly, some of them have some peculiar outlooks on documentation, so temper their suggestions with a google search or two for best practice around any suggestion.
But if you are clever, keep such things to the time of the document review, then they will make judgements and by default give directions of their interpretation. At the end of the day, neither you, your organisation or customers really need a particular tact, and you can always change it later, but if it smooths the certification process why not take advantage.
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